# Move or cancel a booking

> Change a booking's court, times, type, member or guests on the office calendar, or cancel it, one week or every later week of a weekly booking.

Who this is for: Anyone with “Make and change any booking” or “See all bookings” (by default: Administrator, Head Coach, Casual Staff, Reporting).
Last checked in release 2026.10.23, on 23 October 2026.
Source: https://sportsclubos.net/help/bookings/move-or-cancel/

Any booking, whoever made it, can be changed or cancelled by the office on the **Calendar**. A booking keeps its day: to move it to another day, cancel it and book the new day.

## Before you start

- You need to be able to make and change bookings. The Administrator, Head Coach and Casual Staff roles can by default. Your club can change this on Roles & permissions.
- Find the booking: open Club > Bookings > Calendar, go to its day and choose its sport. To find a booking by name or over several days, use the [booking list](https://sportsclubos.net/help/bookings/booking-list/index.md): pressing a row there opens the calendar on that day.

## Change a booking

1. Press the booking on the calendar. A panel opens headed **Booking**. Under the heading it says who made it: **Booked in the member portal** for a member's own online booking, or **Booked by staff**, with the login that made it.
2. Change what you need:
   - **Court** (or **Table**), **From** and **To**: moves the booking. The new time must be free and not closed.
   - **Booking type**, **Booked for**, **Description**, **Adult guests**, **Junior guests** and **Notes**.
   - **Date** cannot be changed. It is greyed out.
3. Press **Save changes**. A message says **Booking updated**, and the calendar shows the change.

Changing the guests works out the guest fee again. See [Guests and guest fees](https://sportsclubos.net/help/bookings/guests/index.md).

Changing one week of a weekly booking changes that week only.

## Cancel a booking

1. Press the booking on the calendar.
2. Press **Cancel booking**. Sports Club OS asks **Cancel this booking?** Confirm it.
3. A message says **Booking cancelled**. The booking leaves the calendar and the time is free for anyone to book.

### Cancel every later week of a weekly booking

A booking made with **Repeat weekly** has a second button, **Cancel this and later weeks**.

1. Press the week from which it should stop.
2. Press **Cancel this and later weeks**. Sports Club OS asks **Cancel this booking and every later week in the series?** Confirm it.
3. That week and every later week are cancelled. Earlier weeks are kept.

## After cancelling

- A cancelled booking is kept, marked **Cancelled**. It no longer shows on the calendar. To see it, tick **Include cancelled** on the [booking list](https://sportsclubos.net/help/bookings/booking-list/index.md).
- Sports Club OS does not tell the member that their booking was moved or cancelled. Let them know yourself.
- The cancellation cut-off in the booking rules applies only to members cancelling their own bookings online. The office can cancel at any time.

## If something goes wrong

- **"That time is already booked."** Another booking has the new court or time. Nothing was changed. Choose another time or court.
- **"Closed:" and a reason.** The new time is in a closure. Nothing was changed.
- **The date box is greyed out.** A booking cannot move to another day. Cancel it, then make a new booking on the right day.