# Classes settings

> Every setting on the Classes tab of Settings, what it does, how it starts, and who can change it. Each change is saved as soon as it is made.

Who this is for: Anyone with “Run classes” (by default: Administrator, Head Coach).
Last checked in release 2026.10.23, on 23 October 2026.
Source: https://sportsclubos.net/help/classes/settings/

The **Classes** tab of Admin > Settings holds the rules that apply to every class at the club. It is for whoever runs classes: the Head Coach by default, and the Administrator. Someone who may change only these sees only this tab of Settings.

Each change is saved as soon as you make it. There is no Save button on this tab.

Rules for one class (when booking opens and closes, the free-cancelling time, its waitlist and its minimum) are set on the class itself, in step 3 of **New class**: see [Make a class and put it on the timetable](https://sportsclubos.net/help/classes/make-a-class/index.md).

## When a place comes up in a full class

| Setting | What it does | To start with |
|---|---|---|
| **Offer the place and hold it** or **Add the next person automatically** | Offer: the first person waiting is asked and has a set time to say yes; nobody is charged until they take it. Automatically: the first person waiting is booked straight in, pays the way they normally would, and is told | Offer the place and hold it |
| **Hold an offered place for** | How long an offer waits for an answer: 30 minutes, 1, 2, 3, 6 or 12 hours. Shown only with **Offer the place and hold it** | 2 hours |
| **Stop offering this long before the start** | From then a free place is open to whoever books first, and everyone waiting is told once: 30 minutes, 1, 2 or 4 hours | 1 hour |

See [Waitlists and offered places](https://sportsclubos.net/help/classes/waitlists/index.md).

## Cancelling late

| Setting | What it does | To start with |
|---|---|---|
| **A late cancel uses the session** | After a class's free-cancelling time, the pass session is used or the fee still applies. The member is told before they confirm. Off: the pass session goes back and the fee comes off. There are no extra fees either way | On |

## Make-up credits for term programs

| Setting | What it does | To start with |
|---|---|---|
| **When a session is cancelled for weather** | Each child enrolled gets a credit to use on another session of the same stage | On |
| **When the coach is away** | The same, when no cover could be found | On |
| **When a parent says ahead that a child is away** | The same, if they tell the club at least this many hours before the start (1 to 72) | On, 24 hours |
| **A credit lasts this many days** | After that it can no longer be used (7 to 120) | 42 days |

See [Passes, credits and make-ups](https://sportsclubos.net/help/classes/passes-and-credits/index.md).

## Terms

| Setting | What it does | To start with |
|---|---|---|
| **Family discount, per cent** | Off the second and later people of a household in the same term, course or camp, taken from the cheaper fees. Adults count as well as children (0 to 50) | 10% |
| **Days current students have to re-enrol first** | Their place in the same group next term is held for this long before it opens to everyone (1 to 60) | 14 days |

See [Terms and enrolment](https://sportsclubos.net/help/classes/terms-and-enrolment/index.md).

## Visitors

| Setting | What it does | To start with |
|---|---|---|
| **Minutes a visitor has to confirm** | Someone who is not a member asks for a place from the public page and is emailed a link. The place is held this long, then released (10 to 1,440) | 60 minutes |

See [The public What's on page and the foyer screen](https://sportsclubos.net/help/classes/whats-on/index.md).

## The starting timetable

While the sample classes are in, the tab has **Clear the starting timetable**. Press **Clear it**, then **Press again to clear it**. It takes away the made-up classes, coaches, providers and passes Sports Club OS started with, and every booking in them. Anything the club has added itself stays.

A club with no classes can put the sample timetable in with **Load the starting timetable** on the office timetable.

## Not on this tab

A place offered in a full term group is held for two days. That time is fixed.