# Receipts and receipt printers

> Print, email or reprint a till receipt, change what every receipt says, and register a Star receipt printer that collects its own receipts.

Who this is for: Anyone with “Use the till” or “Run the till” (by default: Administrator, Head Coach, Casual Staff, Bar Manager, Bar Staff).
Last checked in release 2026.10.23, on 23 October 2026.
Source: https://sportsclubos.net/help/pos/receipts-and-printers/

Every till receipt is a tax invoice: headed "Tax invoice", with the club's name and ABN, the date and time, who served, each item, any discount, the total and the GST in it, and how it was paid. It can be shown on screen, printed from the browser, sent to a receipt printer, or emailed.

## Give a receipt

When a sale is paid, its receipt is on screen. Then:

- **Print here** prints it from this browser, on whatever printer the computer or tablet uses.
- **Receipt printer** sends it to the till's own receipt printer. This shows only on a till that has one.
- Type an address in **Email the receipt to…** and press **Send**. A message says **Receipt emailed.**

A sale of $1,000 or more names the buyer on its receipt, as a tax invoice of that size must. The till asks for the name before it is paid.

## Reprint or email an earlier receipt

1. On the till, press the **Sales and refunds** button. It lists today's sales, or, for someone who cannot see every sale, the sales on this till.
2. Press the sale. Its receipt opens with **Print**, and a box to email it with **Send**.

On POS > Sales, a sale's **Receipt** shows it as it prints, with **Print from this browser**, **Send to the receipt printer** and **Send receipt** for an email. See [See what was sold](https://sportsclubos.net/help/pos/sales/index.md).

A tab's **Print the bill**, in its menu, prints what is owed so far, headed "Bill (not a tax invoice until paid)".

*For anyone who can: “Run the till”*

## Change what receipts say

On POS > POS settings, **Receipts**:

- **A line under the club's name**, such as "Members' bar and pro shop".
- **A line at the foot**, such as "Thank you for supporting the club."

The page shows a receipt as it prints, with made-up items, and **Save settings** keeps it. The club's name, ABN and address come from the club's details on Settings, which an administrator changes. A receipt without an ABN is not a valid tax invoice, and the page says **Not set: a tax invoice needs it**.

## Register a receipt printer

Sports Club OS works with Star receipt printers that use CloudPRNT. The printer asks Sports Club OS for its receipts over the internet, so it works the same with any tablet or computer.

1. On **Tills and printers**, under **Register a printer**, type its name and press **Register printer**.
2. The page shows the printer's address once, with **Copy**. Type it into the printer's CloudPRNT settings as the Server URL, with polling on. Then press **I have it**. The address cannot be shown again, only replaced.
3. On the till's row, choose the printer under its receipt printer.

The printer's row says **Not heard from yet**, **Connected** with when it last asked for a job, or **Problem** with what it reported. **Replace its address** makes a new one (the printer must be given it); **Remove** takes it away, and its tills print from the browser instead.

A cash sale sent to the printer also opens the cash drawer, if the drawer is plugged into the printer. **Open the drawer (no sale)…** on the till opens it the same way.

> **Note:** printing to a Star receipt printer is built but has not yet been tried with a real printer. Until it has, print receipts from the browser or email them.

## If something goes wrong

- **"This till has no receipt printer. Print from the browser instead."** No printer is chosen for this till on POS settings.
- **"The email was not sent."** Check the address, or print the receipt instead.
- Receipts sent to the printer wait for it for a day, then are dropped. See [The receipt printer isn't printing](https://sportsclubos.net/help/pos/q-printer/index.md).