# Glossary

> The words Sports Club OS uses, from account and awaiting renewal to widget and Z read, each in a sentence or two with where to read more.

Who this is for: Anyone: no sign-in needed.
Last checked in release 2026.10.23, on 23 October 2026.
Source: https://sportsclubos.net/help/reference/glossary/

The words Sports Club OS uses, in the sense it uses them. Each part of the app uses the same word for the same thing.

## A to D

**Account (bar account).** A household's account at the till. Charges to it are not paid on the spot: they go on one invoice a household a month, raised on the 1st. See [Charge to a member's account](https://sportsclubos.net/help/pos/charge-to-account/index.md).

**Active.** A member whose membership is current. See [Membership statuses](https://sportsclubos.net/help/members/statuses/index.md).

**Administrator.** The role that can do everything in the club's Sports Club OS, including giving people roles. See [Roles and their starting permissions](https://sportsclubos.net/help/reference/roles/index.md).

**Approver (website).** The person who checks a draft of the club's website and makes it live. Nobody else can publish the website. See [Approve a draft or send it back](https://sportsclubos.net/help/website/approve/index.md).

**Audit log.** The record of who changed what, and when. See [The audit log](https://sportsclubos.net/help/admin/audit-log/index.md).

**Auto renew and invoice.** A member's renewal invoice raised automatically a set number of days before their membership expires. Raised, not sent. See [Auto renew and invoice](https://sportsclubos.net/help/membership/auto-renew/index.md).

**Awaiting renewal.** What reports call an Expired member: one whose expiry date has passed and who has not yet renewed.

**BAS worksheet.** The figures for the club's Business Activity Statement (G1, 1A, G3), worked out from what Sports Club OS holds. Sports Club OS does not lodge it. See [Use the BAS worksheet](https://sportsclubos.net/help/finance/bas/index.md).

**Blind count.** At the end of a till session, the cash is counted before the till says what it should be, so the count is honest. See [Open and close a till session](https://sportsclubos.net/help/pos/open-and-close/index.md).

**Blocked (email address).** An address that bounced or whose owner marked a message as spam. Nothing is sent to it until the office clears it. See [An email address is marked blocked](https://sportsclubos.net/help/communications/q-address-blocked/index.md).

**Bond.** Money a function hirer pays as security. It is kept apart: never in a total, the GST, an invoice or income. See [Close out a function, and the bond](https://sportsclubos.net/help/functions/close-out/index.md).

**Booking list.** The bookings as a list with filters, beside the day-by-day **Calendar**. See [The booking list and its filters](https://sportsclubos.net/help/bookings/booking-list/index.md).

**Box league.** A competition where players are put in small groups that play each other in rounds, moving up and down between boxes. See [Ladders, boxes, round robins and knockouts](https://sportsclubos.net/help/competitions/formats/index.md).

**Cash-up.** Counting a till's drawer when its session closes, and comparing it with what it should hold. A manager signs it off. See [Sign off a cash-up](https://sportsclubos.net/help/pos/sign-off/index.md).

**Category (email).** A kind of email, such as club news or competitions and coaching, which each address says yes or no to. One, essential notices, cannot be switched off. See [Email preferences](https://sportsclubos.net/help/communications/preferences/index.md).

**Category (invoice line).** What a line of an invoice is for: membership, joining, courts, classes, functions or other. It decides where the income is counted in reports. See [Invoice line categories and GST codes](https://sportsclubos.net/help/invoices/categories/index.md).

**Closure.** Courts closed for a time, for an event or repairs. Nobody can book them then. See [Close courts for an event or repairs](https://sportsclubos.net/help/bookings/closures/index.md).

**Contact.** A person on the member list with no membership, such as a function hirer or a parent.

**Content.** The gallery of displays the club's TVs can show, under TVs and Displays. See [Make a display](https://sportsclubos.net/help/displays/make-a-display/index.md).

**Convener.** A volunteer who runs competitions. The Sports Convener role. See [Running a competition](https://sportsclubos.net/help/getting-started/convener/index.md).

**Credit (on an invoice).** When a member changes how they pay, the unused part of a month or year already paid becomes a credit line on the next invoice. See [Change how a member pays](https://sportsclubos.net/help/membership/change-how-they-pay/index.md).

**Current member.** An Active member whose expiry has not passed. "Members", in reports, means current members and those awaiting renewal.

**Dashboard.** Each person's own page of figures, made of widgets they choose. See [Your Dashboard and its widgets](https://sportsclubos.net/help/reports/dashboard/index.md).

**Display.** A slide show for the club's TVs: messages, pictures, opening hours, what is coming up, the courts, today's classes, a function welcome. See [Make a display](https://sportsclubos.net/help/displays/make-a-display/index.md).

**Draft.** Anything not yet live: a shift not yet published, an invoice not yet raised, a message not yet sent, a change to the website not yet approved.

## E to L

**Election.** The committee's decision to accept an application. Recording it makes the member records, and, as chosen, a login, the welcome email and the first invoice. See [Record the committee's election](https://sportsclubos.net/help/applications/record-the-election/index.md).

**Essential notices.** The email category that cannot be switched off, for things members must be told.

**Event (competitions).** A tournament of several competitions (grades or sports) with one entry list. See [Events with several grades and sports](https://sportsclubos.net/help/competitions/events/index.md).

**Event (roster).** A named occasion on the roster, such as a function, that shifts are grouped under.

**Expired.** An Active member whose expiry date has passed. Nobody sets it: Sports Club OS works it out each day. See [Membership statuses](https://sportsclubos.net/help/members/statuses/index.md).

**Explanation (bank line).** A bank line that is not money recorded in Sports Club OS, such as a bank fee or the club's spending, marked as what it is so the statement balances. See [Match and explain bank lines](https://sportsclubos.net/help/bank/match/index.md).

**Function.** A hire of the club's rooms, from the enquiry to the night. See [What Functions does](https://sportsclubos.net/help/functions/overview/index.md).

**Function sheet.** One page with everything the staff need on the night of a function. See [The function sheet](https://sportsclubos.net/help/functions/function-sheet/index.md).

**GST code.** Whether an amount carries GST: taxable (10%), GST-free, input-taxed, or not a sale. See [How GST is worked out](https://sportsclubos.net/help/finance/gst/index.md).

**Head of the household.** The person who pays for a household and gets its emails and invoices. See [Households: who pays for whom](https://sportsclubos.net/help/members/households/index.md).

**Hold (function).** Sending a quote holds the rooms until a date. A hold that runs out makes the function Lost. See [How holds, acceptance and the deposit work](https://sportsclubos.net/help/functions/holds/index.md).

**Hold (message).** The 30 seconds after pressing **Send**, when **Stop** cancels everything. See [Stop a message during its hold](https://sportsclubos.net/help/communications/stop-a-message/index.md).

**Hours.** The roster's page where hours worked are checked, approved and closed, period by period. Staff report theirs on **My hours**. See [Check and approve hours worked](https://sportsclubos.net/help/roster/approve-hours/index.md).

**Household.** People who belong together, such as a family, with one head who pays. See [Households: who pays for whom](https://sportsclubos.net/help/members/households/index.md).

**Income received in advance.** Membership money received for days not yet come. See [Income received in advance](https://sportsclubos.net/help/finance/income-in-advance/index.md).

**Joining fee.** A one-off fee for a new member, charged in full. Set on each membership type.

**Knockout.** A draw where the loser of each match is out, with a plate for first-round losers if the convener chooses.

**Ladder.** A competition where players challenge those above them to move up.

**Lapsed.** A member who did not renew, set by the office.

## M to R

**Make booking.** The member's own page for booking courts and tables, for every sport. See [Book a court (members)](https://sportsclubos.net/help/bookings/book-a-court/index.md).

**Make-up credit.** A credit a member gets when a class session they were booked on is cancelled, used to book another. See [Passes, credits and make-ups](https://sportsclubos.net/help/classes/passes-and-credits/index.md).

**Manager approval (override).** Something at the till that needs a manager: a void, a refund, a big discount, going over an account limit. A manager approves it with their PIN without the seller switching out. See [Voids, refunds and manager approval](https://sportsclubos.net/help/pos/refunds-and-overrides/index.md).

**Membership type.** A kind of membership, with its fee, joining fee, what it includes, whether it can be paid monthly, and whether it expires. See [Membership types and the membership year](https://sportsclubos.net/help/membership/types-and-the-year/index.md).

**Merge field.** A word in double curly brackets, such as `{{first_name}}`, that is filled in for each person when an email is sent.

**My shifts.** A staff member's own page of shifts, to say yes or no and see what has changed. See [See and answer your shifts](https://sportsclubos.net/help/me/answer-a-shift/index.md).

**Open shift.** A published shift nobody is on, or one its person can no longer work. Other staff can ask for it. See [Open shifts and requests](https://sportsclubos.net/help/roster/open-shifts/index.md).

**Order of play.** The convener's plan of which match is on which court when. See [Set match times in the order of play](https://sportsclubos.net/help/competitions/order-of-play/index.md).

**Pass (classes).** A number of class sessions bought at once and used one at a time. See [Passes, credits and make-ups](https://sportsclubos.net/help/classes/passes-and-credits/index.md).

**Permission.** One thing a person may do, such as "Run the bar and events roster". Roles are made of permissions. See [Every permission, in plain words](https://sportsclubos.net/help/reference/permissions/index.md).

**PIN (till).** A short number that switches a person in on a till that several staff share, and lets a manager approve. See [Till PINs and switching between staff](https://sportsclubos.net/help/pos/pins/index.md).

**Portal sign-up.** A login a member makes for themselves, which the office approves before it shows their membership. See [Approve portal sign-ups](https://sportsclubos.net/help/members/portal-sign-ups/index.md).

**Prepaid credit.** Money a household pays in advance to spend at the till. It is not income until spent. See [Prepaid credit](https://sportsclubos.net/help/pos/prepaid-credit/index.md).

**Price list.** The club's priced items used on invoices. See [Set up the price list](https://sportsclubos.net/help/setup/price-list/index.md).

**Proposer and seconder.** The members who support an application to join. A proposer is needed, or a letter in its place. See [Answer as a proposer or seconder](https://sportsclubos.net/help/applications/answer-as-proposer/index.md).

**Proration.** Charging for part of a period, to the day, when someone joins or changes how they pay part-way through. See [Paying yearly or monthly](https://sportsclubos.net/help/membership/yearly-or-monthly/index.md).

**Provider.** The business that runs a class: the club itself or a coaching business, which may collect its own fees. See [Providers, coaches and who collects the fees](https://sportsclubos.net/help/classes/providers-and-coaches/index.md).

**Published (shift).** A shift staff can see and have been told about. See [Publish the week's roster](https://sportsclubos.net/help/roster/publish-the-week/index.md).

**Quick match.** A match anyone scores on their own phone at sportsclubos.net/score, with no account and no club. It stays on that phone unless shared with a code for others to watch. See [Score a quick match on your phone](https://sportsclubos.net/help/competitions/quick-match/index.md).

**Reconciled to.** The day up to which a bank account's lines are all matched or explained and the balance agrees. Everything up to it is locked. See [Reconcile to a date, and reopen it](https://sportsclubos.net/help/bank/reconcile/index.md).

**Release.** A version of Sports Club OS, named by its date. See [Which release you are on](https://sportsclubos.net/help/reference/releases/index.md).

**Renewal.** The invoice for a member's next membership year. See [Raise renewal invoices](https://sportsclubos.net/help/membership/renewals/index.md).

**Report page.** A page of widgets someone made, which they can share with roles, print and download. See [Report pages](https://sportsclubos.net/help/reports/report-pages/index.md).

**Role.** A set of permissions given to people, such as Bar Staff or Treasurer. A person can hold several. See [How roles and permissions decide what you see](https://sportsclubos.net/help/getting-started/roles-and-permissions/index.md).

**Roll.** The list of people in a class session, which the coach marks on a phone. See [Take the roll on your phone](https://sportsclubos.net/help/classes/take-the-roll/index.md).

## S to Z

**Saved filter.** A set of Members filters kept under a name, to use again or to choose who a message goes to. Each is its owner's own. See [Save a filter and use it again](https://sportsclubos.net/help/members/saved-filters/index.md).

**Scoring code.** A short code, such as GPHC-7K3M, with a QR code, that opens one competition match on any phone, signed in or not. The first phone to start scores the match; the rest watch. See [Score or watch a match with its code](https://sportsclubos.net/help/competitions/score-with-a-code/index.md).

**Session (class).** One meeting of a class, at a time and place.

**Session (till).** The time a till is open with a float, from opening to the count at closing. Cash is taken only in an open session. See [Open and close a till session](https://sportsclubos.net/help/pos/open-and-close/index.md).

**Shift.** One person's time on the roster. See [How shifts and slots work](https://sportsclubos.net/help/roster/how-slots-work/index.md).

**Slot.** A time on the roster with several places, each its own shift, drawn as one box. See [How shifts and slots work](https://sportsclubos.net/help/roster/how-slots-work/index.md).

**Small-number rule.** Groups of fewer than five people are shown as "<5" to anyone who cannot see members. See [Why some figures show "<5"](https://sportsclubos.net/help/reports/small-numbers/index.md).

**Staff portal.** The fold under Me with a staff member's own pages: My shifts, My hours, My availability and a coach's My sessions.

**Suspended.** A membership paused, set by the office.

**Tab.** A sale kept open at the till while more is added, paid later, or put on a member's account. See [Open, add to and close a tab](https://sportsclubos.net/help/pos/tabs/index.md).

**Tag.** A word on a member's record for grouping people, given by hand or by a tag rule. See [Tag members](https://sportsclubos.net/help/members/tags/index.md).

**Tag rule.** A rule that tags members automatically each night, for example everyone who played this month. See [How tag rules work](https://sportsclubos.net/help/members/how-tag-rules-work/index.md).

**Term.** A run of weeks for a class group, which people enrol in and pay for together. See [Terms and enrolment](https://sportsclubos.net/help/classes/terms-and-enrolment/index.md).

**Two-factor sign-in.** A code from an authenticator app asked for after your password. See [Change your password and turn on two-factor sign-in](https://sportsclubos.net/help/me/password-and-two-factor/index.md).

**Void.** An invoice or till sale cancelled with nothing paid. It is kept, marked void.

**Waitlist.** The queue for a full class. When a place comes up it is offered to the next person and held for a time. See [Waitlists and offered places](https://sportsclubos.net/help/classes/waitlists/index.md).

**Wallboard.** A competition board for a TV, or the court board in the foyer. See [Wallboards and putting a board on a TV](https://sportsclubos.net/help/competitions/boards/index.md) and [The court board in the foyer](https://sportsclubos.net/help/bookings/wallboard/index.md).

**Widget.** One figure or chart on the Dashboard or a report page. See [Make your own widget](https://sportsclubos.net/help/reports/make-a-widget/index.md).

**X read and Z read.** A till session's figures: an X read while it is open, the Z read at closing, with the variance between counted and expected cash.