The club system / Functions and Events

FUNCTIONS AND EVENTS · FULL DETAILS

Everything about functions and venue hire

Enquiries, quotes, holds, deposits, the bond, the function sheet and the night’s staff.

Real product screen. An invented club
Real product screen. An invented club.

THE FULL WALKTHROUGH

Every part of Functions and Events, start to finish

A longer, slower look at the real pages, in chapters. Press a chapter to jump to it.

What it is

Functions and Events runs venue hire from start to finish. An enquiry comes from your website, a quote goes out the same day, the hirer accepts online, and the deposit, the courts, the roster and the function sheet all follow.

A hirer does not need to be a member. Prices never appear in public: amounts are first seen on the hirer’s own quote.

Everything it does

A public venue page
Your rooms and their capacities, and which days are free or to ask about, with an enquiry form. Nobody sees who has a room.
On the club’s own website
The functions page on the club’s website shows each room, and a calendar where a visitor chooses a day and sees Free or Ask us. Its enquiry form lands on the functions board. It is drawn in the website’s own design, and no prices are shown.
A board of every function
New, quoted, accepted, confirmed and completed, with lost and cancelled kept apart, and a calendar and list view.
Quotes
Built from your packages and items, with totals and GST worked out, saved as you go, and previewed before sending.
Holds
Sending the quote holds the rooms until a date you choose. A hold past its date lapses by itself.
Clashes checked
Two functions cannot be confirmed for one room at the same time.
The hirer’s own page
The quote with one Accept button, then their invoices, final numbers up to the cut-off, the plan and messages.
Deposits and invoices
Accepting raises the deposit invoice; paying it confirms the function. Invoices are kept in step as the quote changes.
The bond
Held apart from the takings: never in a total, an invoice or the income report.
Courts
A confirmed function closes the courts its room needs, and they show as closed everywhere.
Staff on the roster
Confirming a function puts an open slot on the staff roster for its date and times, named after the function, with the number of staff it needs. If the function’s date, times or staff numbers change, the slot changes with it. The roster manager fills it like any other slot.
The function’s Roster tab
Everyone rostered for the function, with their position, times and whether they have confirmed.
A welcome on the club’s TVs
“Create screen for this event” makes a welcome display for the function, filled in from it: the name, the occasion, the rooms, the date and times. The wording is edited beside the preview. A TV shows it on the day only, and never shows an amount, the hirer or guest numbers.
The function sheet
One page for everyone working the night, on a phone or printed: times, numbers, dietary needs, the bar, who is on.
Tasks
What needs doing for each function and when, so nothing is missed.
Reports
Enquiries won and lost, with reasons, and income from functions.
A foyer screen
Tonight’s functions on a screen for the foyer.

How it works

  1. An enquiry arrives. From the form on your venue page, or entered by the office.
  2. Send a quote. From your packages. The room is held until the date you set.
  3. The hirer accepts. Online, from their link. The deposit invoice is raised.
  4. The deposit is paid. The function is confirmed: courts closed, and an open slot for its staff on the roster.
  5. On the night. Everyone works from the same function sheet. Afterwards, the balance and the bond.

The screens

Real screens from Sports Club OS, on an invented club.

Every function, by where it is up to
Every function, by where it is up to.
One function: its details and the quote being built
One function: its details and the quote being built.
The functions calendar
The functions calendar.
A function’s Roster tab: the staff places for the night, filled and open
A function’s Roster tab: the staff places for the night, filled and open.
The public venue page, with rooms and an enquiry form
The public venue page, with rooms and an enquiry form.
The function sheet for the night
The function sheet for the night.

Settings and options

Rooms
Each room’s name, capacity and the courts it closes, and whether it is offered on the public venue page.
Items and packages
What you sell, at what price, and the packages they make up.
Terms and rules
Deposit, bond, hold length, final-numbers cut-off and your terms of hire.

Who can do what

WhoWhat they can do
FunctionsEverything about functions: enquiries, quotes, invoices for functions, closing courts, and the settings.
AdministratorThe same.
Bar ManagerSees every function.
Staff on the nightOpen that function’s sheet from their shift, and nothing else.
The hirerTheir own quote and function page, from their link.

These are the starting roles. The club can change what each role may do on its Roles & permissions page, give a person several roles, and take a role away when they step down. The server checks every request against those roles, so a hidden button is never the only protection.

What gets sent

ToWhat
The hirerTheir quote and a link to their own function page, and the emails that follow it: their invoices and answers to their messages.
The functions teamNew enquiries, acceptances and questions from hirers.

Questions

Can hirers pay by card online?

Not yet. Today payments are recorded against their invoices. Card payment, and a card held for the bond, are coming.

Are our prices on the public page?

No. Rooms and capacities only. Amounts first appear on the hirer’s own quote.

Does the hirer have to be a member?

No. A new hirer is kept as a contact, with no membership.

Can a function close the courts?

Yes. A confirmed function closes the courts its room needs, and they show as closed everywhere.

Does a function go on the staff roster?

Yes. Confirming it puts an open slot on the roster for the function’s date and times, with the number of staff it needs, and the slot follows any change to them. The roster manager puts people on it and publishes as usual.

Can we welcome guests on the club’s TVs?

Yes. “Create screen for this event” makes a welcome display from the function, and you edit the wording beside the preview. The TV shows it on the function’s day, with no amounts, hirer or guest numbers.

On its way

ON ITS WAY

Card payment, and a card held for the bond.

Functions that run past midnight.

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Book a walkthrough ↗Thirty minutes with Adam, who built it, on a made-up club.