Reference
Booking rules, sports and courts
The settings behind bookings: online booking rules, guest fees, peak times, sports and their hours, courts and tables, and names on the court board.
Who this is for: Anyone with “Club settings” (by default: Administrator).
These settings decide what can be booked, when, and what members may do online. They are on , on the tabs Booking rules and Sports & courts, with two more on Club and Membership types. Only the Administrator can change settings by default. Your club can give this to other roles on Roles & permissions.
Booking rules, Sports & courts and Club are saved together with Save settings at the top of the page. Unsaved changes shows beside it until you do.
Who the rules apply to
The online booking rules apply only to members booking for themselves on Make booking. The office's bookings on the calendar are not limited by them: only a clash with another booking or a closed time stops the office. So the office can always book outside the rules when it needs to.
Booking rules tab
Rules for bookings members make online:
| Setting | What it does | Starts at |
|---|---|---|
| Bookings open this many days ahead | How far ahead a member can book. With 7, a member can book up to 7 days from today. | 7 |
| Longest booking (minutes) | The longest single booking a member can make. | 90 |
| Bookings per member per week | How many bookings a member can hold in one week, Monday to Sunday. Cancelled bookings do not count. 0 means no limit. A membership type can set its own (below). | 0 |
| Online cancellation cut-off (hours before start) | How close to the start a member can still cancel online. After that they must contact the club. Changing a booking's times is not limited by it. | 2 |
| Adult guest fee | The fee for each adult non-member guest on a booking, in dollars. | $20 |
| Junior guest fee | The fee for each junior non-member guest. | $5 |
The guest fees apply to the office's bookings too. See Guests and guest fees.
Peak times: the days (each pressed to tick or untick it) and the hours, Peak from and Peak to, that count as peak. They start at Monday to Friday, 5pm to 8pm. Members on a membership type marked off-peak only cannot book online at those times.
Sports & courts tab
Sports, one row each:
| Column | What it does |
|---|---|
| Name | The sport's name, on the calendar's tabs, on Make booking and on the court board. |
| Called a | Court, Table, Lane or Room: the word used for one of them. |
| Grid step | How far apart the + Book times on the office calendar are: 30, 45, 60 or 90 minutes. Bookings themselves can start and finish on any quarter-hour. |
| Usual booking | How long a new booking starts out on the office calendar. |
| Opens and Closes | The sport's hours. The calendars show these hours, and Make booking does not let a member book outside them. |
Add sport asks for the sport's name. × at the end of a row removes a sport, once it has no courts: otherwise it says, for example, Move or delete the Squash courts first.
Courts and tables lists every court and table with its Sport, Surface / notes, Order and Status: Bookable, or Hidden. Press Add court / table, or a row to change it. The panel has:
- Name, for example "Squash 5".
- Sport.
- Display order: where it comes among its sport's columns.
- Surface / notes, for the office's own use.
- Bookable (untick to hide it from the calendar): untick it for a court that is out of use for a long time, rather than deleting it. Use a closure for a short time. See Close courts for an event or repairs.
Press Save in the panel. Delete removes a court or table.
On other tabs
- Club, under Foyer wallboard: Names on the public screen chooses how a member's name shows on the court board in the foyer: Full name (Olivia Hartley), First name and initial (Olivia H.), Initials only (OH) or Just "Reserved". It starts at first name and initial. See The court board in the foyer.
- Membership types, in each type's panel:
- Sports included: the sports its members can book online. None ticked means every sport.
- Online bookings per week: the type's own weekly limit. 0 uses the club-wide rule.
- Off-peak only (no online bookings in peak times).
The booking types
The types a booking can have, and their colours on the calendar, are fixed: Member booking, Public / non-member, Club booking, Coaching, Competition, Junior program and Maintenance. They cannot be changed in Settings.
Last checked in release 2026.10.23, on 23 October 2026.