What membership billing does

Membership billing is how members pay for their membership. Each membership type has a yearly fee, and may also be paid monthly. A yearly member is sent a renewal invoice once a year: the office raises them on the Renewals page, or Sports Club OS raises them automatically for members on Auto renew and invoice. A monthly member's household gets one invoice a month, raised automatically. When an invoice is paid, the member's expiry moves on by itself.

Who uses it

• The club office raises renewal invoices, records payments, and changes how a member pays. The Administrator, Head Coach and Casual Staff roles can by default; the Treasurer can raise invoices and record payments too.
• The Administrator sets up membership types, fees and the membership year in Settings.
• The head of a household can choose yearly or monthly for each person in it, on their own Home page.

Your club can change who does what on Roles & permissions.

Its pages

The words it uses

• Membership year: the year a fixed-year membership runs for, ending on the same day for everyone (for example 31 July). Some types renew on each member's joining anniversary instead, and some never expire.
• Expiry: the last day a membership is paid for. For a monthly member it is called Access until.
• Expired: shown for an Active member whose expiry has passed. See Membership statuses, and what Expired means.
• Renewal invoice: an invoice for the next membership year, which moves the expiry on when it is paid.
• Auto renew and invoice: the renewal invoice is raised automatically a set number of days before expiry.
• Credit: the unused part of what a member paid, kept for their household after a change of plan and taken off its next monthly invoices.

What it does not do

Sports Club OS raises invoices; it does not send them or collect the money.

• Nothing is emailed when a renewal invoice is raised, whether by hand or automatically.
• Nothing is emailed when a monthly payment is missed, and nothing happens to the member except that their access stops at the end of the last month paid, plus a few days.
• There is no quarterly payment.

Articles

• How it works: Paying yearly or monthly: how it works, Auto renew and invoice, Missed monthly payments: what happens and what does not, Membership types and the membership year.
• Tasks: Raise renewal invoices, Change how a member pays.
• Questions: The renewal is paid but the member still shows Expired.
• Setting up: Set up membership types and fees and Set up invoices, renewals and auto renew, in the order a new club does them.
• Related: Membership statuses, and what Expired means, The reminder schedule (reminders are not sent yet).