Getting started
What Sports Club OS is, signing in, finding your way around, and how roles decide what you see.
Overview
Quick start
- Changing the club's websiteFor website editors: start a draft, change it by editing the page or asking the assistant, and send it for approval. An approver publishes it.
- From enquiry to function nightFor whoever runs venue hire: take an enquiry, send the quote, confirm on the deposit, prepare the function sheet, and close out afterwards.
- Looking after Sports Club OS for your clubFor the club's administrator: give people logins and roles, decide what each role may do, keep the club's settings, and look after its data.
- Reading the club's figuresFor the committee and the Reporting role: your Dashboard, Committee reports, report pages shared with you, and asking the AI Report Assistant.
- Running a competitionFor conveners: create a competition, take entries, make the draw, set the order of play, follow the results and put the boards on the club's TVs.
- Running the bar: roster, till and hoursFor the bar manager: add staff, build and publish the weekly roster, approve hours, and run the till's products, settings and cash-ups.
- Running the coaching programFor the head coach: set up classes, coaches and passes, run the timetable and terms, follow bookings and waitlists, and read the class reports.
- Taking your classesFor coaches: see your sessions on My sessions, take the roll on your phone, add someone who turned up, message the class or cancel a session.
- The treasurer's monthFor the treasurer: record payments, reconcile the bank account, check what is owing, then the BAS worksheet and the export to the club's accounts.
- Your first day in the officeFor the club office: find members, take bookings, raise invoices and record payments, run renewals and approve new member logins.
- Your first shift on the barFor bar staff: set when you can work, answer your shifts, use the till on your shift, and report your hours afterwards.
- Your first visit to the member pagesFor members: sign in, choose your emails, then book a court or a class, check your membership and invoices, and keep your details current.
How to
- Ask Help and feedback, or tell the club what you noticedThe Help and feedback button answers questions about using Sports Club OS and takes your feedback, which is kept only when you save its summary.
- Sign in, and reset a forgotten passwordSign in to Sports Club OS, choose a password the first time, enter a two-factor code, reset a forgotten password, or make a login as a member.
How it works
- Find your way around: the menu, search and your account menuHow the side menu, the search box, the breadcrumb and your account menu work, and why your menu may differ from someone else's.
- How roles and permissions decide what you seeWhat a role is, how a person can hold several, how members fit in, and how the club decides what each role may do.
Questions
- I can't sign inWhat to check when you cannot sign in to Sports Club OS, from the email address you use to a lost authenticator app, and who can help.
- Why is my menu different from someone else's?The menu shows only what your roles allow, so people with different roles see different menus. Here is what else changes what you see, and what to do.